Our product support policy is simple - we stand behind what we sell.
If you have a question, give us a call at 800-523-5423 or locally, 781-933-8818. Email after hours - [email protected]. We'll do our best to answer your question on the spot, however if we require research or consultation, we will stay in touch as we find the answer. You can be sure that we provide the most accurate information possible - no guessing....ever! We are all seasoned professionals and we want you to always feel confident that we provide the best products and service in the industry.
If you do have a question about something purchased elsewhere, we'll do our best to help, with the understanding you'll consider us for your homebrewing and winemaking needs in the future!